Frequently Asked Questions
Answers to our customers' most common concerns
Remember that if your question or doubt does not appear in this list you can contact us and we will be glad to help you.
Are you a digital marketing agency?
Yes. What sets us apart from other agencies is that we offer each client a marketing plan that is creative (that looks good), easy to understand and delivers results (that works well).
What if I already have a marketing/design team in my company but I am looking for better results?
For these cases we offer online and face-to-face courses that cover topics ranging from how to develop a measurable plan with clear objectives to how to launch paid advertising campaigns. Mention this when making an appointment to learn more.
Where are they located?
We have offices in Tijuana (Mexico) and San Diego, California. If you are inquiring about consulting, if it is not an option to meet in person, we can also consider doing it online.
Do you provide online consultations (by video call)?
Yes, in fact, we have online consultation sessions available. Go to our CONTACT US and contact us to schedule your appointment.
What happens if my plan is not delivered on time?
Our delivery times are guaranteed. If it is not delivered on time we will refund your money.
What if I don't like the creative part of my project?
You can make as many changes as necessary. The first changes are complimentary, additional changes are at cost but can be as many as you like.
How long will it take to see the results of my plan?
Achievement of results is linked to the plan and/or service, although most notice results within 1-3 months of implementation.
How do I choose the right service for me?
Schedule a first 100% free (and without obligation) consultation to get to know you and tell us about your project/business.
Do you have any other questions?
Contact us by phone, email, Whatsapp or write to us on social media.